The role holder delivers defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an outbound dialler call, inbound call from a customer or outbound call as part of a specific campaign and in accordance with business requirements. Work with a defined account base of small SME customers, who typically have single sites and relatively simple order needs.
~ Develop successful, sustainable, and profitable relationships within the defined account base. Following BT sales methodology and procedures to retain, develop and grow business such as; effective questioning to landscape accounts.
~ Keep sales tools and systems up to date and well organized with accurate customer information, to support effective decision making and to comply with GDPR.
~ Identify both new business opportunities and growth opportunities within the account base.
~ Influence decision makers to make timely decisions that help us achieve the business outcomes.
Comfortable using IT systems, databases and software packages – previous experience with data bases, data savvy, emails and UC such as Teams.
Adaptable and willing to learn - able to take guidance, constructive feedback and follow processes taught during training, flexible to try new methods when guided to do so.
Experience in a sales environment.
Sales experience is advantageous – although not essential, being willing to learn, driven and ambitious goes a long way.
Access to an online private GP 24/7 for you and your immediate family
Market-leading paid carers leave with up to 2 weeks off
Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
Discounted EE and BT products, including mobile and broadband
Market leading Pension scheme – 5% from you and 10% from us
Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.