Job responsibilities To ensure that all correspondence and documents, such as assessment letters, discharge summaries and other documents are accurately and efficiently typed and dispatched according to priority. To be the first point of general contact from young people, carers, staff and others and to ensure that all enquiries are dealt with in an appropriate and polite manner and that an appropriate response is initiated. To respond to and monitor the teams telephone line and generic email account. To facilitate effective communication, providing and receiving information within the team and by providing timely and accurate messages and information To maintain an efficient electronic patient records system, following procedures laid down in policy. To service meetings including preparing appropriate papers and taking and transcribing minutes To assist in the implementation of any database in use in the Mental Health Service, including on request inputting or extracting data To order and purchase stationery and office supplies and to monitor and ensure that adequate levels of stationery supplies are maintained and distributed accordingly.