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We inspire our colleagues to act as Entrepreneurs in their roles by injecting passion, enthusiasm, and drive whilst taking responsibility for their overall contribution to deliver the wider business objectives. Keeping our Colleagues Safe is at the heart of everything we do, and we are a business which has unique engineering capabilities, providing full lifecycle support for urban mobility, and vertical transportation.
What we expect
As a Field Support Engineer, you will be providing support in our Technical Support Department for Lifts. We are mainly seeking a lift expert to support 3rd party brands, primarily Kone technology, including high-rise lifts (other brands could be considered).
You will provide technical support to field technicians via telephone, video calls, or site visits, and will be responsible for preparing and delivering training on lifts. You will also participate in initiating and assisting with the development of ITS technical publications (be part of the redaction process) and lead the development of training simulators and product test rigs.
The company
We inspire our colleagues to act as Entrepreneurs in their roles by injecting passion, enthusiasm, and drive whilst taking responsibility for their overall contribution to deliver the wider business objectives. Keeping our Colleagues Safe is at the heart of everything we do, and we are a business which has unique engineering capabilities, providing full lifecycle support for urban mobility, and vertical transportation.
What we expect
* You will have proven experience working as a field support engineer.
* Excellent communication skills, verbal, telephone, and written.
* Positive attitude, capable of working under pressure as part of a team.
* Confident in using your own initiative and proactive thinking outside of the box.
* An investigative mindset that approaches issues from all angles, especially to identify workarounds for ongoing incidents.
* European language skills would be a plus.
Contact
Benoit Henrio - ITS Manchester Director
Job details
* Posting date: 2023/04/20
* Experience level: Experienced professionals
* Type of contract: Permanent, Full-time
* Work mode: Hybrid
* Job field: Strategy
* Industry: Engineering & urban mobility
* Job number: JPT_ALL00593
Application deadline: As long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We look forward to receiving your application.
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