Internal Sales
Newbury, Office Based
£26,000 - £28,000, salary plus £400 per month in bonuses
Monday - Friday (earlier finish on a Friday)
Love sales, but not the idea of relentless cold calling?
This role offers the best of both worlds: account management, customer service and genuine sales opportunities, without being a high-volume call centre role.
You will have real customers to manage, opportunities to follow up, quotes to convert and accounts to develop. You will also have the chance to learn a specialist product range and become a trusted point of contact for customers across a wide range of industries.
The Company
We are working with a leading UK manufacturer, who due to business growth is looking to recruit a passionate sales and service professional.
With investment being made across the business and ambitious plans to increase sales, this is a great opportunity to join a company where your work will genuinely make an impact.
This is a down-to-earth, team-focused environment. It is not overly corporate, and the business is looking for someone who enjoys being part of a close team, is comfortable picking up the phone, and wants to grow with the company.
The Role
As an Internal Sales you will manage and grow a defined customer account base, working with existing customers, lapsed accounts and new prospects to generate sales, follow up opportunities and build long-term customer relationships.
You will be speaking with customers by phone and email, understanding their requirements, recommending suitable products, following up quotations and ensuring orders are processed smoothly.
Key Responsibilities
Manage and develop a defined customer account base
Proactively contact existing, lapsed and prospective customers by phone
Follow up quotations, enquiries and samples to convert opportunities
Re-engage dormant or lapsed accounts
Identify upsell and cross-sell opportunities across the product range
Understand customer applications and requirements
Ask the right questions to ensure the correct product specification
Prepare and follow up customer quotes
Process orders accurately on the internal system
Maintain accurate customer notes, call records and opportunities in the CRM system
Manage a structured follow-up pipeline
Work towards agreed sales targets and KPIs
Collaborate with operations, logistics and technical colleagues to ensure smooth order fulfilmentThe candidate
We are looking for someone with energy, resilience and a genuine interest in sales. You do not need industry experience, what matters most is your attitude, commercial awareness and ability to build rapport with customers.
Experience
Internal sales
Telesales/ SDR, BDE roles
Sales account management
B2B sales
Trade sales
Customer account management
Sales support with proactive calling
Industrial, construction, manufacturing, wholesale or distribution salesYou Will Need
Previous sales experience is important
Confidence speaking with customers over the phone
A proactive and organised approach
Strong follow-through and attention to detail
The ability to ask good questions and listen properly
Commercial awareness and an interest in hitting targets
Confidence learning technical products and applications
A team-focused approach
Reliability and consistency
A willingness to work from the Newbury office full timeWhat We Offer
Basic salary of £26,000 - £28,000
Commission and bonus structure
Full product and application training
A warm account base to develop
Opportunity to work with existing, lapsed and new customers
Support from experienced sales, technical and operations colleagues
Clear targets and performance expectations
A friendly, supportive team environment
Long-term opportunity to grow with the businessInterested? Please click ‘apply’ today