Overview
Right Match Recruitment Group is working in partnership with a well established and international organisation based in Rainham, Essex to recruit a forward thinking QA Manager to join their team. This is an exciting, full-time and fixed 9 months maternity cover contract role.
Overall Purpose
Ensure the successful management and development of the QA Team and Quality function, including food safety, legal compliance and quality standards.
Primary Responsibilities
* Manage, maintain and improve company's Health and Safety, Food Safety and Quality standards, and the requirements of any accreditation (e.g., BRCGS, FEMAS), legislative and customer requirements.
* Work in compliance with company's Quality Policy and support the company's Health & Safety and Food Safety & Quality Culture.
* Operate in line with the requirements detailed within the company's policies and practices and the Quality Management System (QMS).
* Champion food safety & quality throughout the business.
* Lead, manage and develop a team of quality assurance professionals, including managing performance, setting goals and objectives, and measuring outcomes.
* Act as front-line contact for quality and/or food safety issues within the manufacturing.
* Make decisions on food safety, quality and compliance to standards within defined levels of responsibility, ensuring consumers receive the highest quality product.
* Lead the site HACCP, with support from the Technical Manager and other business functions.
* Ensure pest control visits take place and track, trend and implement recommended actions by the pest control company.
* Identify, develop and implement Food Safety and Quality Assurance policies and procedures as required.
* Manage and support NCR & DMR processes internally and externally, ensuring a thorough and appropriate RCA is provided with corrective actions.
* Play an active role in solving quality issues, continuous improvement programmes, and other quality and/or Food Safety projects.
* Carry out audit activities such as GMP audits, GHP audits and internal audits as required.
Additional Responsibilities
* Support Food Defence activities such as Horizon Scanning, facilitating communication within the site to mitigate risk to the business as required.
* Lead and facilitate Technical Department administrative activities such as sampling, calibration, consumable monitoring & restocking.
* Lead and/or support training for peers related to food safety and/or quality.
* Record and monitor all consumer/customer complaints, facilitate investigation, closure.
* Support the business's Food Safety & Quality Culture plan.
* Participate and/or lead external and third‑party audits.
* Liaise with internal and external stakeholders as required.
* Deputise for the Technical Manager as required by the business.
* Support the Technical Department and/or other business functions as and when required.
Qualifications and Experience
* Minimum of 5 years' experience within a similar role and industry.
* HACCP Level 3.
* Strong knowledge of food safety regulations, BRCGS requirements and best practices.
* Demonstrable experience of managing a team.
* Proven track record of quality improvement activities.
* Proficient in Microsoft Office and other computer-based skills.
Desirables
* Bachelor's degree in food science or other related field.
* Food Safety Level 3.
* Experience of thermal processing activities.
* Audit trained (internal or lead auditor).
* Ability to develop and deliver training programmes.
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