Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
At Howden, Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
Are you enthusiastic about helping people get the support they need to succeed? Are you curious about spotting new business opportunities and diving right in? We are on the lookout for hard-working individuals who are ready to take their first step into the world of insurance and help drive new business growth for our company.
As part of our team, you'll have the chance to support your colleagues in delivering the quality service our clients expect from us at Howden. From handling new business applications, you will ensure that each of our customers' needs are met with the perfect coverage and pricing. Join us as we continue our mission as a force-for-good in insurance.
At Howden, we provide plenty of room for professional development. While previous insurance experience is not required, proficiency in Microsoft Excel and Word, as well as strong communication skills, are important. We are committed to offering the necessary training for your success. Above all, we are looking for hard-working, upbeat, and positive individuals to join our team.
Please note this is a full-time, permanent opportunity. You will be based in our Croydon office and ideally be onsite for 2 days per week on average. During training you will be required to come into the office Monday to Friday.
Overview:
1. Assist in achieving new business targets through converting incoming warm leads and self-generated lead work
2. Reviewing client documentation to make sure that information presented is sufficiently comprehensive and accurate to support our quoting process
3. Collating and communicating client requirements to ensure appropriate marketing of risks
4. Preparing and supporting on the review of market presentations
5. Being a friendly face for our clients, helping resolve their queries wherever possible
Knowledge:
6. A minimum of 1 year sales experience (preferably New Business) and be able to demonstrate an excellent understanding of sales and client service
Skills:
7. Customer focused approach, with prior experience gained within a telephony-based service role
8. Accuracy and attention to detail
9. Ability to process work quickly and efficiently
10. Ability to prioritise work and meet deadlines
11. Good literacy and numeracy
Qualifications:
12. 5 GCSE A*-C including Maths and English
13. A level (desirable)
14. Cert CII (desirable)
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
15. Our successes have all come from someone brave enough to try something new
16. We support each other in the small everyday moments and the bigger challenges
17. We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent