Details Reference number 350892 Salary £38,534 - £42,591 GBP Job grade Other Contract type Permanent Business area RSH - Regulation Operations Type of role Business Management and Improvement Working pattern Full-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Birmingham, West Midlands (England), B2 4BH : Bristol, South West England, BS1 6EH : Leeds, Yorkshire and the Humber, LS1 4AP : Manchester, North West England, M1 4BT About the job Job summary We are currently looking for a number of Regulatory Support Officers to join us at the Regulator of Social Housing. Join us in promoting a viable, efficient and well-governed social housing sector, ensuring the delivery and maintenance of suitable, quality housing. As the Regulatory Support Officer, you will support in the delivery of effective engagement with registered providers, carrying out analysis and engagement to support inspections and, where improvements are needed to support continued compliance, will support in the design of follow-up interventions and provider engagement. Your role will include supporting colleagues in considering responsive engagement referrals and casework, including co-ordination, monitoring and undertaking less complex casework. You will also assist in the programming, coordination and delivery of the Regulators planned programme of regulatory inspections and responsive work. You will engage with registered providers, developing and managing relationships. Person specification As the successful candidate, you will have a sound understanding of the Regulators role and will have relevant experience in a housing, governance, risk management or other comparable regulatory environment. You will have strong verbal and written communication skills, with the ability to manage relationships with a wide variety of stakeholders, as well as good analytical evaluation skills, with the ability to exercise sound judgement and reach conclusions. You will be able to work across team boundaries in a collaborative and inclusive way and will have a strong organisation skills, with the ability to manage competing deadlines. Benefits Why work at RSH? At RSH, we offer a range of excellent benefits including a 35 hour working week, 33 days annual leave and access to a highly competitive defined benefit pension scheme. Our staff survey results consistently show that most staff think that the best thing about working at the RSH is the flexible and hybrid working and family friendly policies that support work life balance. We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits. Full information on this and our other fantastic benefits is available on our website. Location We operate a hybrid model of working with a mix of office and home working. This role can be based out of any of RSHs core offices in Manchester, Leeds, Birmingham and Bristol. Our Manchester office will be relocating during 2024/25, however will remain within the city centre. We offer a range of flexible working arrangements and staff can benefit from working from home for part of their hours. Most roles involve some travel within England between our offices, with some roles also involving onsite visits to social housing providers. Benefits and Salary At RSH, we offer a competitive salary and a range of excellent benefits; full information is available on our website. The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award. In addition, when the probation period is successfully completed, a performance related bonus may be awarded, based on appraisal ratings at the end of the qualifying appraisal year. Things you need to know Application process For more information on the role, please see the attached Role Profile. To apply, please complete the online application form on the RSH careers site detailing your experience. We will also ask you to provide a supporting statement, detailing how you meet the criteria of the role, which will be used in assessing your application. Guidance on the application process is available on our website. We carry out anonymous shortlisting as part of our commitment to Equality and Diversity and ensuring a fair and consistent approach to recruitment. We are a Disability Confident Employer and guarantee an interview to disabled candidates who meet the minimum selection criteria, as part of this commitment. We encourage applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits of a diverse organisation. Things you need to know Selection process details Interviews Interviews are expected to take place w/c 3rd and 10th June and will be held via Microsoft Teams. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service