Overseas Product Manager Location: Borehamwood / Hybrid Contract: Permanent - Full Time – 37.5 hours per week Salary: Dependant on Experience Job Benefits: 33 Days Holiday inclusive of bank holidays | Pension Contributions | Volunteer Day | Group Life Assurance | Cinema Discounts | Online Shopping Discounts | Cycle to work Scheme | Discounted Gym Membership | Virtual GP | Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support | Exclusive discounts on our holidays for you, your friends and family | Annual familiarization visit at any of our country houses About the Role: Can you design exceptional holiday experiences? Do you have amazing guest experiences at the heart of what you do? If so, we want to put your talents to good use. You will be responsible for creating products that will provide inspirational, active and outdoor holidays for HF Holidays customers, now and for the future. Lead in developing and improving our off-peak range of holidays, taking the company forward to meet the needs of a new customer base. Aswell as improving and monitoring our existing holidays. Key Duties & Responsibilities: Product Development : Research, design, and refine small group walking itineraries in Europe and worldwide. Portfolio Management : Work with Head of Overseas Product to maintain a compelling product mix across key destinations, identifying gaps and opportunities. Supplier & Partner Liaison : Manage relationships with local suppliers, and destination management companies. Negotiation : It’s important that we are competitive, and so negotiating the best product for the best price is key. Quality Assurance : Monitor trip performance and customer feedback; drive improvements in experience. Market & Competitor Analysis : Stay informed about trends, customer preferences, and competitor offerings. Commercial Performance : Develop competitively priced trips working alongside the commercial team to monitor trip profitability to enable us to achieve profit and revenue targets. Collaboration : Work with marketing and sales to create compelling content, and with operations to ensure seamless delivery. Sustainability & Responsibility : Ensure all product development aligns with our responsible travel ethos. Risk Management : Ensure that trips are all safety compliant and drive improvements where needed. Customer satisfaction : Work closely with our operations team to ensure that our leaders deliver a customer experience that exceeds expectations. What are we looking for? We would love to hear from you if you have these essential skills: Experience in travel in product development or tour operations (ideally 3 years). Organised, commercially savvy, and detail-oriented. Excellent communicator and relationship-builder. Familiar with contracts, budgets, and the practical side of running group tours. The following criteria is desirable and advantageous: European language desirable A love for walking, adventure, and immersive travel experiences. Self-starter who thrives in a collaborative, fast-paced environment. A genuine interest in sustainable and responsible travel. A flair for communicating a passion for these holidays, both internally and externally About HF Holidays: HF Holidays are a B Corp Certified British heritage brand with over 110 years of experience organising walking holidays in the UK, Europe, and beyond. We’ve been leading the way since 1913 and offer over 260 carefully curated guided and self-guided walking tours on six continents and in 40 destinations worldwide. Run as a co-operative, we put people at the heart of everything we do and are proud to be part of a community with a shared passion for the great outdoors. Friendship, fun, fresh air, and the feelgood factor have always been our guiding principles. Our 500-strong team are based remotely, at our Head Office in Hertfordshire and across our 15 country houses located in some of the UK’s best-loved national parks and National Landscapes. Equity and Diversity: We recruit, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. HF Holiday’s has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination; We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out under the Equalities Act 2010 or any other characteristic protected by law. HF Holidays also provides reasonable adjustments to qualified individuals with disabilities in accordance with applicable laws. We are a member of the Business Disability Forum, a Disability Confident Employer and we operate the Guaranteed Interview Scheme to those candidates who meet our essential criteria. If you need to enquire about a reasonable adjustment, need assistance with completing the application process or wish to be interviewed under the Guaranteed Interview scheme, please email recruitment@hfholidays.co.uk