In this role you will lead the facilities management team within the Workplace Operations Regional Team in Cardiff. You will have day to day accountability and responsibility for all FM related requirements within the Cardiff region.
You will ensure delivery of an excellent facilities management service for our customers for both Hard and Soft FM, providing a first class building and excellent service, so that our customers can perform at their best.
You will act as deputy to the Head of Estates (HoE) as required, and provide assurances on their behalf including;
Leading in delivering proactive supplier relationship management to deliver services in line with agreed contract performance levels and customer requirements
Supporting the development/evolution of our customer focused services
Take the lead to integrate contractor delivery in the Regional Centre whilst ensuring robust management of performance on legacy contracts across the estate
Review and report on supplier performance to the Head of Workplace Operations and Area FM Team, acti...