Please note that this role will close at 00:01 on Friday 3 October, and therefore we advise getting your application in by no later than midnight on Thursday 2 October.
Please note:
This is a 12 month Fixed Term Contract.
About Ofcom
Ofcom is the regulator for the communications services that we use and rely on each day. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio.
Our culture is clear – we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom.
We focus not only on what we do, but how we do it. We pride ourselves on being an organisation of people who genuinely care about helping others.
About the team you'll be part of
This role sits within Ofcom's Corporate Group, in the People, Culture & Workplace PMO team. The Head of PMO is responsible for overseeing delivery of the One Ofcom Transformation programme, supporting the Transformation Director. This change programme includes roll out and adoption of modern AI and data tools and more agile ways of working across the organisation, that enable us to deliver our three-year plan and transform the way we work.
The purpose and scope of the role
Reporting into the Head of PMO – People, Culture & Workplace, this role will perform PMO duties in support of the One Ofcom Transformation programme.
Your Key Responsibilities
* Provide direct support to the One Ofcom Transformation Head of PMO and Director, coordinating programme initiatives and stakeholder engagement.
* Responsible for tracking programme deliverables, ensuring alignment with the programme plan of work.
* Work closely with project leads and cross-functional teams, ensuring they deliver against milestones, collaboration of work strands, tracking of interdependencies and reporting regularly to all relevant governance boards and committees.
* Managing risks, issues and dependencies, working with the work strand leads to ensure robust assessments, mitigation plans are in place and periodic control reviews.
* Ensuring effective governance by managing the Programme Board/Steering Group, meeting deadlines, and preparing papers, packs, and minutes.
* Ensuring effective reporting, compiling Programme Status Reports and conducting work strand/project health checks
* Support set-up, maintenance, and organisation of the Programme SharePoint site.
The skills, knowledge and experience you'll need for success
* Proven experience working in a PMO / programme /project management role, with expertise in Agile and Waterfall frameworks.
* Solid understanding of project management fundamentals, including scheduling, budgeting, and risk management and strong proficiency in project management tools.
* Embracing change
* Flexible, adaptable, and able to tailor project methodologies to stage, scale, and complexity for optimal outcomes.
* Owning accountabilities
* Proactive and versatile, willing to learn and take initiative; handles planning, monitoring, and reporting with a positive, can-do attitude.
* Executing plans
* Strong organisational, planning, and analytical skills; tracks complex dependencies and works independently.
* Articulating ideas
* Clear communicator with excellent interpersonal skills; engages stakeholders at all levels.
* Technical proficiency
* Expert in PowerPoint and Excel.
* Building solutions
* Experienced in risk management, identifying and mitigating programme risks proactively.
* Governance & reporting
* Skilled in preparing status updates for steering groups and senior leadership.
* Harmonising work
* Collaborative, supports teams in achieving strategic goals in fast-paced environments.
Other skills
* Demonstrated experience in change management and driving organisational transformation.
* Ability to understand and analyse data and provide insights.
* Ability to make use of new technology to enhance the work and to foster collaboration.
* Is respectful, agile, focuses on excellence, embraces empowerment and collaborates with others.
* Understands (and uses) own and others' strengths to achieve individual priorities.
* Shares own views respectfully to provide diversity of thought.
Desirable skills
* Knowledge of AI, digital and data transformation or innovation programmes is desirable but not essential.
Inclusivity Statement
At Ofcom we prioritise inclusive and diverse recruitment in order to truly reflect the society we represent.
Where positions are listed as full time, we remain open to reduced hours, part-time arrangements, job shares and other flexible working options from day one of employment. We warmly welcome applications from candidate returning to work after a break - for whatever reason.
As a disability confident employer, we offer interviews to any disabled applicant who meet essential criteria for advertised roles. Learn more about the scheme here.
If you need information in an alternative format or have specific preferences, please contact our recruitment team at or call