On behalf of our client, we are seeking a Key Account Manager to join on a permanent basis. As the Key Account Manager, you will be responsible for developing and maintaining strong customer relationships, driving revenue growth, and ensuring clients receive an exceptional service experience from initial enquiry through to aftercare.
Role: Key Account Manager
Salary: On Application
Contract: Monday - Friday
Location: West Sussex
Responsibilities
* Manage and grow a portfolio of existing customer accounts
* Identify and develop new business opportunities within assigned accounts
* Drive revenue growth through proactive upselling and cross-selling initiatives
* Serve as the primary point of contact for customers from enquiry through delivery and aftercare
* Ensure all transactions are handled in line with company policies and compliance requirements
* Prepare and present quotations, proposals, and commercial agreements
* Maintain accurate CRM records and sales reporting
* Liaise with internal departments to ensure seamless service delivery
* Monitor customer satisfaction levels and proactively address any issues
* Support broader sales strategy and contribute to team revenue targets
Education and Experience
* Proven experience in aviation/aerospace sales, account management, or a similar commercial role
* Strong relationship‑building and stakeholder management skills
* Commercially astute with a results‑driven mindset
* Confident communicator with excellent negotiation skills
* Highly organised with the ability to manage multiple priorities effectively
* Strong attention to detail and commitment to compliance standards
* Comfortable working in a fast‑paced, dynamic environment
* Self‑motivated, proactive, and quick to learn
* Proficient in CRM systems and Microsoft Office applications
If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation
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