Main area Healthcare Support Worker Grade NHS AfC: Band 3 Contract Permanent Hours Part time - 32.25 hours per week (including longdays, weekends, Bank holidays and night shifts) Job ref 388-7855481-MUEC
Employer Torbay and South Devon NHS Foundation Trust Employer type NHS Site Torbay Hospital Town Torquay, Devon Salary £25,760 - £27,476 per annum Salary period Yearly Closing 05/05/2026 23:59
Healthcare Support Worker - Midgley Ward
NHS AfC: Band 3
Job overview
As a full time Healthcare Support Worker on our 26 bedded Midgley Ward which specialises in Respiratory and Acute Medicine you will provide high standards of care to our patients while working both independently and as part of a team, prioritising your workload to ensure quality care and demonstrate a caring and compassionate approach.
The ideal candidate will have some care experience and will be able to work night shifts. We offer a period of supernumerary time to support you into your role, and further learning and development are encouraged.
Main duties of the job
* We are looking for a caring and compassionate person who is able to work within a multi-disciplinary team to deliver a high standard of individualised nursing care to our patients.
* You will need excellent communication skills, and be able to work as part of a team, prioritising your workload to ensure the best outcomes for patients.
* You will ensure that your own actions support the care, protection and well-being of individuals, and ensure their privacy and dignity at all times.
* Duties include monitoring and recording of vital signs, escorting patients off the ward for investigations/scans, assisting with personal care and nutritional support.
* You will need to be flexible as this post includes days, nights and weekend working.
You will work as a team to assist and perform clinical responsibilities as delegated by our qualified nursing staff, including though not limited to:
* Observing, monitoring and recording patients' conditions by taking temperatures, pulse, respirations, oxygen saturations and weight.
* Providing personalised care such as infection prevention and control, food, personal hygiene and overall reassurance, comfort and safety.
* Administrative duties such as answer the telephone, take messages and refer to the Staff Nurse for instructions, participating in ward/unit meetings, encouraging effective communications between other staff.
* Assisting with the undertaking and implementation of risk assessments.
* Communicating with Staff, Patients, Relatives and Carers.
* Recognising and responding to situations within the work area and reporting to the nurse in charge while acknowledging your own limitations and seeking advice of senior staff as required.
We are a 26 bedded ward admitting patients from A&E, EAU, MRU and other ward transfers. The successful candidate will join a friendly and supportive team, and work as an integral part of the multi‑disciplinary team who are committed to providing high standards of compassionate, individualised care.
Benefits
* Childcare at our day nursery.
* Generous Holiday Entitlement, starting at 27 days a year (for full‑time workers) plus bank/public holidays.
* Staff discounts.
* Career development and training opportunities.
* Employee Support – staff have access to a 24‑hour helpline.
Person Specification
Qualifications and training
* NVQ Level 3 in Health & Social Care or equivalent qualification/experience.
* Care certificate.
* English & Mathematics at GCSE grade A‑C (9‑4) or level 2 functional skills.
Knowledge and experience
* Previous experience in a care environment or ability to demonstrate a caring nature/life experience.
* Understanding of the need for strict confidentiality.
* Working knowledge of complex care needs of some individuals/families including safeguarding children & adults, domestic abuse and mental health.
Specific skills
* Basic computer/keyboard skills.
* Good interpersonal and communication skills.
* Able to prioritise and organise work.
* Record‑keeping competency in handwritten and electronic records.
* Able to manage stress in themselves and others.
* Willingness to undertake new skills and training.
* Flexible, adaptable, reliable and punctual.
* Healthcare competencies appropriate to area of work.
Equality and Diversity
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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