Summary What you'll do As a Counter Fraud Manager, you'll lead NHG's efforts to combat financial crime, safeguarding resources meant for London's communities. Your work will protect NHG from fraud, money laundering, and malpractice, ensuring compliance with legal standards while fostering a culture of integrity and accountability. How you'll do it Develop and implement NHG's Fraud Prevention & Detection Strategies, targeting risks like contractor fraud, cybercrime, and money laundering. Manage complex fraud investigations, collaborating with police, CPS, and the National Crime Agency to secure prosecutions and asset recovery. Ensure adherence to Proceeds of Crime Act 2002, Fraud Act 2006, and AML regulations, while training staff to identify and report financial crime. Act as the lead for whistleblowing cases, ensuring confidential handling, thorough investigations, and appropriate action. Work with legal teams, external agencies, and regulators to share best practices and strengthen NHG's anti-fraud frameworks. Maintain fraud case databases, analyse trends, and report findings to senior leadership to drive continuous improvement. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Essential: ACFS/PinS qualification and ICA AML Officer certification (or equivalent). Experience leading fraud/AML investigations, including interviewing suspects under PACE and court testimony. Knowledge of UK fraud legislation (e.g., Fraud Act 2006, Prevention of Social Housing Fraud Act 2013) and AML regulations. Proven ability to balance risk management with customer experience, particularly in online/digital environments. Advanced skills in data analysis, Microsoft Office, and fraud detection tools. Desirable: Housing sector experience or knowledge of social housing fraud dynamics. Experience designing fraud awareness training programmes. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: https://group.nhg.org.uk/careers/ We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/ Selection Process Step 1: If you are interested, please send your application now! Closing date is 11 June 2025. Step 2: Successful candidates will be invited to interview and assessment Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via. Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.