Key Account Executive – John Lewis Partnership
Summary
Salary : Competitive Job Family : Retail Key Accounts Location : United Kingdom - London Oxford Street Office
About the role
At Dyson, we solve the problems others ignore. Our technology is engineered without compromise—and how we bring it to market is no different.
We are looking for a Key Account Executive to lead the day‑to‑day management and growth of our partnership with John Lewis Partnership —one of the UK’s most influential premium retailers.
This is a role for a commercially sharp, data‑driven individual who thrives on ownership and accountability. You will drive performance, unlock growth opportunities, and ensure Dyson is executed “Best in Class” across every customer touchpoint.
What you’ll be responsible for:
- Supporting the Senior KAM to deliver sustained, profitable growth across the John Lewis account in all areas of the Dyson portfolio.
- Own forecasting, planning, and performance tracking against clear commercial targets
- Identify and unlock new opportunities across range, category, and retail activation
- Help build and execute joint business plans through data and insight to unlock mutual ambition
- Be the trusted day‑to‑day contact for John Lewis buyers and stakeholders
- Build strong, credible relationships based on insight, clarity, and delivery
- Influence decision‑making through data, proposition strength, and commercial logic
- Ensure Dyson is flawlessly represented across in-store and online environments
- Lead promotional planning and execution—focused on impact, not activity
- Drive availability, visibility, and conversion through rigorous performance management
- Partner cross‑functionally to elevate content, merchandising, and customer journey
- Execute launches and key trading moments with precision and pace
- Analyse performance data to uncover trends, risks, and opportunities
- Translate insight into clear, actionable plans to support Senior KAM
- Continuously refine forecasts and strategies based on real‑time performance
About you:
- Experience managing retail or national accounts, ideally in a premium or technology‑led brand
- Strong commercial instinct with the ability to manage and influence P&L performance
- Confidence working with data to inform decisions and challenge thinking
- Proven ability to build credible, lasting customer relationships
- High attention to detail with the drive to execute at pace
- A proactive, ownership mindset—you see what needs to be done and make it happen
How we define success
- Consistent delivery of sales, profit, and growth targets
- Strong, trusted partnership with John Lewis stakeholders
- Clear improvements in availability, visibility, and conversion
- Execution that reflects the quality and precision of Dyson technology
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
