Credit Control Administrator
Neighbourly® – Brackley, Northamptonshire
Permanent, Office‑Based – 40 hours per week, £26,000 salary
About the Company
Neighbourly, a leading home services company, established over 40 years ago in the United States and now operating over 330 locations across 6 brands in the UK.
Reports to
Financial Controller
Key Relationships
* Finance Team
* External Customers
* Franchisees
Purpose of the Role
The role of the Finance Administrator is to support the Finance department, in particular cash allocation, bank and suspense reconciliations, and assisting in any ad‑hoc tasks around month end.
Key Responsibilities
* Daily bank statement processing and allocation of cash to relevant accounts, reconciling bank accounts.
* Work with the credit control team to clear unknown payments and payments on account.
* Liaise with external customers to obtain remittance advices and maintain contact details.
* Reconcile the suspense account, working with the Assistant Management Accountant to resolve queries.
* Support finance team with ad hoc and month‑end tasks, demonstrating a can‑do attitude and teamwork.
* Perform other reasonable duties within scope.
Experience, Skills and Knowledge
* Previous experience in a finance environment.
* Strong proficiency in Microsoft Excel.
* Experience using a CRM beneficial.
* Attention to detail.
* Excellent working relationships with colleagues, franchise network and customers.
* Strong administrative skills.
* Ability to work independently and as part of a team.
* Strong time‑management and organisational skills.
* Positive, can‑do attitude; self‑motivated and keen to learn.
Inclusion Statement
Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief, and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
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