A leading recruitment agency in Redditch is seeking a Customer Quality Specialist who is quality-focused and passionate about driving high standards. In this role, you will manage customer concerns, implement effective processes, and work closely with other departments to improve satisfaction. Ideal candidates will have experience with ISO management systems, leadership in manufacturing, and strong problem-solving skills. This position also offers a unique 4-day working week, competitive compensation, and the chance to make a significant impact.
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