The Vacancy Front of House Representative The Vacancy Location: Lombard House, Belfast Contract: Permanent Hours: 30 hours per week (Flexibility to work extra hours when required) This is an office-based, part-time role requiring attendance five days per week. The position operates on a rotating shift pattern, with working hours alternating weekly between 8-2 and 12-6. There will be a requirement to work in excess of 30 hours up to a maximum off 37 hours to cover periods of leave. Role Purpose The Front of House representative is responsible for providing an excellent first contact customer experience and to provide administrative support within the Inspire Wellbeing Group. Key Responsibilities (Summary) Act as the first point of contact for visitors at Lombard House Provide an efficient switchboard service, dealing with information enquiries in a sympathetic manner and ensure they are passed on to the appropriate staff or department Provide and ensure an accurate and rapid messaging service; e-mailing details of calls and flagging reminders. Provide routine clerical duties including faxing, photocopying, filing and shredding as and when required. Communicate with external suppliers, ensuring that collections and deliveries are dealt with quickly and efficiently. Support, and work with the Inspire Wellbeing Group on daily business matters contributing to the smooth running of the business, ensuring clear communication of relevant business information at all times. Assist the Property Manager in ensuring Lombard house meets and maintains Health and Safety requirements as directed. This will include fire bell testing and assisting with the evacuation of Lombard House in the event of an emergency What We're Looking For Someone who is Flexible and Adaptable Someone with at least 1 years experience in a customer service role Someone who has excellent communication skills. Someone who is experienced is using MS Office. Sounds like a good fit? Click Apply Now to start your journey with us. If you have any questions or would like to speak to someone before applying, we'd love to hear from you. Please don't hesitate to contact a member of our Recruitment Team at: At Inspire, we believe in people - and that includes you. Our Organisation Inspire is an all-island charity and social enterprise and our aim is wellbeing for all. We work together with people living with mental ill health, intellectual disability, autism and addictions to ensure they live with dignity and realise their full potential. We campaign to create a society free from stigma and discrimination with a culture of compassion that focuses on people and their abilities. Our Benefits Enhanced Annual Leave Cycle to Work Scheme Shopping Discounts Employee Wellbeing Initiatives Death in Service Benefit Occupational Sick Pay To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.