Would you like to use yourfluent language skillsin ideally French or Spanishin an importantCustomer Service Advisorrole within a leading organisation?
ACustomer Service Advisoropportunity has arisen within anemergency services teambased at a leading international membership organisation, where you will be responsible forproviding customer help, support and guidance to memberscontacting the department relating tomotor assistance or medical emergenciescovered by their insurance. This is the chance for you tomake a real impact and provide an essential serviceto customers needing assistance using yourstrong languages skillsin eitherFrenchor Spanish (depending on the language you possess).
As aCustomer Service Advisor,your role will involve:
* Managing all incoming and outgoing contact with customers via calls and e-mails in an efficient manner
* Keeping clear and detailed records of cases assisted with and following all cases to completion
* Managing all aspects of the assistance, keeping members updated
* Checking invoices for suppliers and passing for payment
* Providing advice and answering customer queries regarding claims relating to overseas policies
I am interested in speaking with candidates who have experience work...