Division: Cancer & Core Clinical Services
Care Group: Cancer and Access
Band: 3
Interview Date: Week commencing 12th January 2026
We are recruiting for a Clinical Support Worker who shares our ambition and vision to deliver the Best of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
We are looking for an enthusiastic and energetic individual to join our busy Outpatients team. The role involves welcoming patients to the department and assisting the medical team with some clinical procedures.
The role will also require administrative and basic computer work on occasion. A willingness to learn new things is essential.
Our values areBold,Every Person Counts,Sharing and Open andTogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
About us
Do you have the ambition and vision to deliver our mission of theBest of Careby the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our sharedvisionis achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy -Patient First.Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into ourPatient Firstdeployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
OurBESTvalues underpinPatient Firstand are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B - Bold
E - Every person counts
S - Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Job responsibilities
Working within all Swale outpatient specialities. eperience preferred but not essential as training will be provided which will include:
Setting up and running clinics alongside Doctors
Supporting the Nurse in Charge
Teaching of any equipment used within the areas
further roles and responsibilities to:
Provide excellent customer care skills to ensure patients come first
To ensure patients receive high quality care and a good patient experience, having regard for their customs, religious beliefs and doctrines
Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals
To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care
Prepare any medical records which may be required prior to patients attending their clinic appointments.
Person Specification
Qualifications
* NVQ 3 in Healthcare / QCF Diploma in Health Level 3/ equivalent experience or a willingness to undertake course/competences within a specified time frame
* Care Certificate
Knowledge
* Understanding of the requirements of patient confidentiality
* Good hygiene skills (e.g. handwashing etc.) understanding of infection control procedures
Experience
* Previous experience of working as a healthcare assistant in a hospital or registered care setting
* Experience of working on own and in a team
Skills
* Manual handling of patients, using lifting aids
* Ability to follow a clear instruction and feed back to senior staff
* Ability to project a professional manner and approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24,937 to £26,598 a yearper annum/pro rata
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