We are looking for a Customer Service Advisor to join us at Bathroom Distribution Group - Featherstone! Bathroom Distribution Group is made up of Frontline and Smiths Briten, both being leading distributors of bathroom and plumbing products across the UK. Frontline Bathrooms Ltd have been supplying businesses throughout the UK for the last 25yrs with quality bathroom fittings sourced from various countries around the world. With our Head Office and warehouse based in Featherstone, West Yorkshire, all Frontline Bathrooms products are available through a national network of bathroom showrooms and plumbers’ merchants, from large national chains to smaller independent outlets. We rely on our Customer Service Advisors to build great relationships with our customers and suppliers, all whilst looking to increase business sales and profit! Working at our depot, you’ll be part of a team where everyone is putting the effort in to offer brilliant customer service and to get the job done. Here’s a quick overview of some of the things you can expect to do as a Customer Service Advisor with Bathroom Distribution Group – Frontline: Building great relationships with our stockists and suppliers Providing quotes, following up on enquiries and developing sales leads Keeping up to date with any relevant paperwork and administration Making sure your product knowledge is up to date to be able to advise customers on the best products available We know that you are more than just a CV and embracing everyone’s individuality is what makes us great as a team. We can give you plenty of training and equip you with the tools that you’ll need to succeed as a Customer Service Advisor, but a forklift licence would be beneficial in this role. We know you’re thinking ‘this sounds great, but what’s in it for me?’ Let us tell you: 23 days annual leave, plus bank holidays Company performance bonus scheme A contributory pension scheme Company funded Life Assurance A generous colleague discount scheme A range of training and development programmes to help you progress your career If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group and we’re made up of a number of brands, including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, Bathroom Distribution Group, PDM, NDI and Anglia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their building material needs, but we couldn’t do this without the right people, so why not join us? Our online application process takes less time to complete than it does to make a good brew, so stick the kettle on and make your application!