East Suffolk Services Ltd provides essential local services across this district, supporting more than a quarter of a million residents and thousands of businesses.
We are looking for a Civil Enforcement Officer (CEO) to join our Parking Enforcement team. This role is part-time, 18 hours per week, permanent, and starts immediately.
Job Description
As a Civil Enforcement Officer you will patrol car parks and streets within East Suffolk Council’s boundary, report issues, and issue Penalty Charge Notices. You must maintain a professional, proactive, and customer‑focused approach, while working 11‑hour shifts in a continuous 2 days on, 6 days off pattern.
Key Responsibilities
* Patrol designated areas to ensure compliance with parking regulations.
* Issue and collect Penalty Charge Notices where necessary.
* Maintain accurate records of all enforcement activity.
* Engage with the public in a polite, empathetic, and professional manner.
* Use smart parking technology and software efficiently.
* Support team initiatives to improve service delivery.
What You Will Need
You should have experience working in a front‑line service environment and be able to converse with the public under a variety of situations, remaining polite and empathetic. You must be proficient with smart technologies and software, able to learn new systems, and possess a full driving licence.
Benefits
* Competitive salary (£28,598 – £31,022 per annum pro rata).
* Health and wellbeing package via Canada Life, including online GP and dental access.
* Matched pension scheme through Royal London.
* Access to mental health resources and specialist counselling.
* Learning and development opportunities.
* Exclusive discounts on technology, holidays, travel, fashion, health, and beauty.
* Car benefit scheme and cycle to work scheme.
Contact
For an informal discussion regarding this post, please contact Wendy Lake by calling 07795 825253 or emailing wendy.lake@eastsuffolkservices.co.uk.
Closing date: 11 11 pm, 7 November 2025.
Interview date: Week commencing 18 November 2025.
How to Apply
Step 1 – Read the advert and the Job Description and Person Specification (Word).
Step 2 – Complete the Supporting Statement template (Word) outlining how you meet the criteria.
Step 3 – Complete the online application and upload your statement. CVs are not accepted.
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