Overview
Axon Moore are delighted to be recruiting for a fast growing hospitality business based in Chester who are looking for an Operations Support Coordinator to join their friendly team. Here, you will be joining a business with a fantastic culture and will work out of their stunning offices.
Responsibilities
* To check and process all tenancy changeovers under instruction from Business Development Managers in line with Statutory Code including preparing all necessary documentation
* Processing Mid Term adjustments and implementing billing lines on Navision
* Raising PO's and distributing reports internally
* To complete and update trackers daily (Excel)
* Sending Meeting Notes to customers in line with Statutory Code
* Co-ordinating and Administering Regional Lettings Calls
* Adhering to Code of Practice process for Long Term Tenancy Agreements
* To chase outstanding paperwork from Business Development Managers
* To advise internal office staff and external suppliers of tenancy changes
* Setting up customer accounts on Navision including billing lines
* Liaising with Estates Managers and Regional Operations Directors across the business
* To process all assignment of lease instructions from Business Development Managers
* To provide admin support to Operations Directors, Estates and Business Development Managers
* To deal with incoming post/general correspondence for Operations Directors, Estates and Business Development Managers
* Setting up customer accounts including billing lines and updating Premises information on an internal data base (Navision)
* Dealing with Notice to Quit letters and issuing on behalf of the company
* Processing all product discount forms from Business Development Managers
* Arranging Inventories/valuations for Business Development Managers
* Liaising and actioning internal queries from other accounts, credit control and telesales
* Completing agreements in line with departmental KPIs
* Ad hoc reports and tasks as required
* Work within the guidelines and always maintain GDPR requirements
Skills and Experience
* Ability to build strong relationships across multiple departments
* Word, Excel and Outlook skills (including Inbox management and mail merge) essential
* High degree of accuracy and attention to detail
* Enthusiastic and motivated individual
* Strong communication skills
* Ability to work under pressure and able to meet tight deadlines
* Organised and proactive approach to working by demonstrating versatility and flexibility
* The ability to work on your own is a must but equally be able to work as part of a team
* Be able to work at pace in a forever changing environment
* Previous experience in processing tenancy agreements is desirable but not essential
Salary and Benefits
In return you will be offered a salary of between £23,000 - £25,000 DOE and will work 5 days per week from their stunning head office
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