We are looking for a compassionate leader to guide our frontline support team
Are you passionate about social justice and ready to lead with empathy, inclusion, and purpose? This is your moment.
Support & Development Team Leader:
📍 Hatfield HQ + out and about
👜 Full-time | Permanent
💷 £31,973–£35,280
We’re not just about housing—we’re about transformation. You’ll mentor frontline staff, coordinate trauma-informed services, and be the calm in the chaos (with chocolate biscuits optional).
Responsibilities:
👣 Lead and mentor frontline staff with empathy and edge.
🧠 Coordinate services with a trauma-informed, people-first mindset.
🕊 Be the go-to for escalations, support plans, and chocolate biscuits (optional).
📊 Manage performance, supervisions, rotas, and team development.
🌈 Champion dignity, inclusion, and purpose—every step of the way.
What you will bring to the role:
– Experience in housing or social care
– Leadership skills, rotas, crisis support
– Integrity and empathy
– A full UK driving licence (and daily access to a car)
Benefits:
– 25 days annual leave plus bank holidays
– Employee Assistance Programme (including legal advice, counselling, and wellbeing support)
– Monthly formal supervision with a senior counsellor
– 1 hour per month dedicated to personal wellbeing during worktime
– Flexible working culture, we understand that life happens
– Combination of office-based and community-based work
– Ongoing training and CPD (Continual Professional Development)
– Opportunities for career progression
– Be part of the First People family, a team that values purpose, integrity, and people-first practice.
📝 Apply by Friday 11 July 2025
📬 Send your CV and cover letter to: info@firstpeople.org.uk
🔗 www.firstpeople.org.uk/work-with-us
🔐 Enhanced DBS required
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