The PACS Manager plays a pivotal role in ensuring safe, efficient, and high-quality imaging informatics services across the hospital. You will manage the daily operation, configuration, and support of PACS, RIS, and associated imaging systems, working closely with Radiology, IT, clinical teams, and external suppliers. This role ensures continuity of patient care by maintaining robust imaging workflows, delivering specialist technical support, and driving integration and governance standards across the organisation.
Key Responsibilities
* Oversee the daily operation, maintenance, and configuration of PACS, RIS, and imaging IT systems.
* Manage imaging workflows, including CR/DR modalities, DICOM routing, and modality worklists.
* Maintain data accuracy across PACS/RIS platforms, ensuring smooth reporting and patient pathways.
* Provide specialist support for key clinical areas such as MRI, CT, Ultrasound, and Theatres.
* Ensure secure, compliant integrations with EPR, PAS, HL7, and wider clinical systems.
* Maintain governance documentation, audit trails, and compliance with IR(ME)R and imaging policies.
* Deliver PACS/RIS training, produce user guides, and support staff across clinical and non-clinical areas.
* Liaise with suppliers, manage service performance, and support enhancement and upgrade cycles.
* Lead and support imaging informatics projects, including testing, workflow redesign, and change management.
* Contribute to imaging integration and harmonisation across Bupa and DASCL enterprise environments.
Qualifications & Skills
* Strong technical expertise in PACS/RIS systems (e.g., Sectra, Biotronics) and radiology modalities.
* In-depth understanding of DICOM, HL7, imaging workflows, and clinical system integrations.
* Excellent analytical, troubleshooting, and problem‑solving skills with high attention to detail.
* Confident communicator with the ability to support clinical teams and deliver user training.
* Strong documentation, workflow design, and governance skills.
* Ability to work under pressure, manage competing priorities, and support multi‑site or enterprise services.
* Proactive, reliable, and self‑motivated, with a commitment to high‑quality patient‑centred service delivery.
King Edward VII's Hospital, 5-10 Beaumont Street, Marylebone, London W1G 6AA
Permanent (37.5hrs) On‑Site Competitive Salary + Fantastic Benefits. At King Edward VII's Hospital, we want to reward our staff for the amazing job that they do.
Benefits
* Free restaurant quality food whilst on duty
* Annual leave entitlement of 35 days inclusive of bank holidays increasing with length of service
* In‑house training for all staff
* Company pension scheme
* Interest free travel loan
* £700 Referral scheme
* Private healthcare
* Bicycle Loan Scheme
* Retailer discounts
* Employee Assistance Programme
Part of a Globally Trusted Healthcare Group
When you join King Edward VII, you also become part of Bupa – a global healthcare leader with the scale, stability and expertise of a major international brand.
Being backed by Bupa means access to an extensive network of clinical and operational specialists, shared best practice from across the organisation, and the support of well‑established systems that help you grow, develop and deliver exceptional care. Our size gives us strength, while our purpose keeps us personal. We champion diversity and want our people to reflect the communities we serve. Everyone is encouraged to “Be you at Bupa”, and we actively welcome colleagues from all backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
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