Blue Light Card. Individually great, together unstoppable The Role and the Team The Partnerships team at Blue Light Card owns and nurtures long-term relationships with our retail partners, from onboarding through to optimisation, ensuring they deliver compelling, member-first offers that drive mutual value. We’re looking for a Key Partner Manager to join our core partnerships team, taking ownership of a portfolio of strategically important partners across established categories including electricals, home & garden, subscriptions and gifting. In this role, you’ll work closely with some of the UK’s most recognisable brands, acting as a trusted commercial advisor and internal advocate. Using data, insight and strong commercial judgement, you’ll shape long-term partner strategies that drive sustainable growth, retention and meaningful value for our members. What You’ll Do • Own and manage relationships with a portfolio of existing strategic partners within the electricals, home & garden, subscriptions and gifting categories, to deliver revenue growth, retention and long-term value • Develop and execute strategies that support mutual growth through increased discounts, improved attribution, enhanced commercial agreements, retail media and data-informed learnings and optimisation plans • Monitor and analyse performance metrics and consumer trends to identify opportunities, guide strategic growth, and demonstrate the value of partnering with Blue Light Card • Collaborate with senior stakeholders across Commercial, Marketing, CRM and Product to deliver joined-up partner strategies • Support the Senior Partner Manager with the prospecting and on-boarding of new partners as required to deliver the category strategy • Lead senior-level commercial negotiations across commission, retail media and strategy clearly articulating value exchange and ensuring sustainable, member-first outcomes • Own forecasting, performance reporting and sales pipeline management for strategic partners, ensuring targets for revenue, acquisition and conversion are met • Act as a senior point of contact within the partner team, supporting and mentoring Partner Managers where appropriate What You’ll Bring • Strong experience in strategic account or partnership management, with a proven track record of owning senior, high-value partner relationships and delivering sustainable commercial growth • Commercially astute, with confidence leading senior-level negotiations across commission, retail media and wider partnership strategy, clearly articulating value exchange • Solid omnichannel retail experience, working closely with online and in-store teams to shape compelling, member-first propositions across digital and physical environments • Highly data-literate, comfortable using performance metrics, consumer insights and forecasting to inform strategy, identify opportunities and influence decision-making • A proactive, growth-oriented mindset, able to balance day-to-day partner delivery with long-term planning in a fast-paced, evolving environment • A collaborative and credible stakeholder partner, able to work cross-functionally and support the development of more junior team members where appropriate • Experience in affiliate partnerships would be desirable but is not essential Our Culture Our mission is simple – make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It’s what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don’t just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We’re committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren’t able to offer fully remote working. What We Offer • Hybrid working and flexible hours • EV charging and free parking onsite at HQ • 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days • A company bonus scheme • Your own Blue Light Card and exclusive access to thousands of discounts • Generous funded BUPA medical insurance covering pre-existing conditions • Group auto-enrolment pension plan • Enhanced parental leave and absence leave • Healthcare cashback plan • Employee assistance programme (including mental health support) and mental health first aiders • Great social events e.g., festive party, summer party, team socials, sports matches • Regular company-wide recognition events e.g. monthly Light’s Up and the Shine awards • Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) • Onsite gym at HQ (including access to free HIIT & stretch classes) • Strong learning and development culture LI-Hybrid