Role Overview:
We are seeking a Housing Officer to provide high-quality neighbourhood-based housing management to the residents of the Stable Way Travellers Site in Kensington and Chelsea.
This role is key to supporting a traditionally underserved community and delivering essential tenancy management and community engagement services with sensitivity and professionalism.
Key Responsibilities:
*
Deliver frontline housing management services to residents at Stable Way.
*
Manage tenancies, including sign-ups, sustainment, and enforcement as required.
*
Respond to tenancy-related issues, including ASB, arrears, and complaints.
*
Conduct regular estate inspections, identifying health, safety, and maintenance concerns.
*
Collaborate with other council departments and external partners to support residents’ wellbeing.
*
Build strong, respectful relationships with the Traveller community.
What We’re Looking For:
*
Experience in housing management or tenancy services, ideally within a local authority.
*
Comfortable working in a culturally sensitive environment with diverse communities.
*
Strong interpersonal and communication skills.
*
Able to work flexibly across a 7-day rota.
*
Knowledge of the Traveller community and their housing needs is highly desirable.
If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd