The Care Assistant role offers homecare services to all our customers ranging from Health & Wellbeing activities, housekeeping, personal care, to companionship. The Care Assistants need to effectively maintain Mayfield's objective to deliver high quality, compassionate care that is compliant to CQC requirements and facilitates re-enablement and support by showing Understanding, Empathy, Respect and Warmth to our customers. What will I do?
Responsibilities
* Visiting village & community customers daily, following their personal care plan which includes providing personal care and supporting them with day-to-day tasks such as getting in and out of bed, washing and bathing, helping with dressing, assisting mealtimes and preparing drinks, administering medication and continence care.
* Providing house duties such as fitness support, health awareness programmes, cooking, laundry, vacuuming, ironing and other housework. Supporting customers when attending medical appointments, collecting prescriptions and home‑from‑hospital support.
* Encouraging customers to be as independent as possible in all daily activities, including personal care and exercise.
* Liaising with family members where required.
* Respecting customers' right to dignity and privacy.
* Ensuring full compliance with safeguarding policies and behaviours.
* Attending all relevant and compulsory training to continually improve skills and understanding.
* Preferred to have a driving licence and access to a vehicle. The Academy will support anyone new to care with a full induction programme and will fund the QCF Level 2 Diploma in Health and Social Care.
Qualifications & Skills
* Good level of written and oral English.
* Proficient use of a company mobile and an app to manage schedules and stay in contact with the care team.
* Ability to accurately complete electronic daily logs reflecting care plans and follow medication instructions.
* Good knowledge of the local area.
* High standard of personal presentation and hygiene, including cleanliness of the uniform provided and adherence to company policy regarding jewellery, nails and hair.
* Ability to prioritise and manage time effectively and remain adaptable to meet different customer requirements.
* Acts as a role model through impeccable service to customers, owners and team members.
Benefits & Compensation
* Starting rate of £11.34–£12.60 per hour, depending on experience.
* Flexible working hours allowing you to maintain commitments outside of work.
* 45p per mile paid to cover travel and petrol costs.
* Excellent training programme including mandatory training and the option to undertake NVQ Level 2/3 in Health and Social Care.
* Company pension scheme with a 5% company contribution.
* 28 days holiday (inclusive of bank holidays).
* 50% discount on food and drinks at all company restaurants nationwide.
* Guest suites at staff rates at all luxury villages nationwide.
* Free membership to the employee discount portal with access to discounts at major retailers.
* Free membership to the Healthcare Cash Plan Scheme.
* Refer a friend bonus scheme.
* Free uniform.
* Other benefits available.
Mayfield villages care is proud of enriching people's lives by helping them maintain independence in their own home and delivering exceptional care that's best in class.
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