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Tesco Travel Money Advisor - Tesco Poole Tower Park - Part Time
Job Type: Temporary, Part Time
Hours per week: 26 hours
Salary: £ per hour + Monthly Bonus
Working Patterns: This job is suitable for those who are flexible and able to work various shifts between Monday and Sunday. Depending on your team, you will receive a monthly or weekly rota.
Benefits:
* A comprehensive voluntary benefits package, offering discounted rates on insurances such as Private Medical, Dental, and Critical Illness. It also includes discounts on health checks, allergy tests, and other health services.
* Employee wellness programs providing guidance on physical, mental, and financial wellbeing.
* A wide range of employee discounts through Bravo Benefit.
* Flexible hours and shift patterns with opportunities for overtime.
* 25 days holiday (pro-rata), plus bank holidays and the possibility to earn more days over time, with an option to sell days.
* Opportunity to earn a monthly bonus for meeting targets.
* Pension scheme with Scottish Widows.
About the role:
As part of the Tesco Team, you'll support retail customers with their foreign exchange needs, ensuring a positive travel experience. You will be adaptable to customer requirements and committed to fulfilling their travel money needs.
Responsibilities include:
1. Building relationships with customers to understand their travel and currency needs and tailoring their experience.
2. Serving as a travel money ambassador and trusted advisor, promoting Travelex products and services.
3. Processing foreign exchange transactions accurately and efficiently.
4. Meeting procedural, operational, and customer service goals.
5. Handling online FX requests and deliveries with attention to detail.
6. Adhering to legal, regulatory, and compliance standards.
Requirements:
* Numerical proficiency for handling cash and currencies.
* IT skills, including familiarity with computer systems and in-house till systems.
* Excellent communication skills, with the ability to build relationships and listen effectively.
* Drive to succeed and make a positive impact.
Interview process:
1. Application review and initial screening call.
2. Online interview with a numerical and accuracy test.
3. Visit to the bureau for a face-to-face meeting with the Bureau Manager.
4. Job offer following a successful visit and reference checks.
About Travelex:
Founded in 1976, Travelex is a leading provider of foreign exchange, with a network of stores and a trusted brand in international money. Our mission is to simplify access to international money for our customers.
Join us and start your journey with Travelex today!
We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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