About the role
As one of our Customer Delivery Drivers, you'll bring the unique blend of quality Waitrose produce and Partner-led service directly to our customers' doors. You'll actively embody our ethos - passionate Partners serving food lovers. When not on the road, you'll support the shop team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and welcoming operation of the shop.
Note: You must be 18 or older to work in this role.
Key Responsibilities
1. Start your day in store, checking your delivery routes.
2. Load and prepare your van for deliveries, ensuring all orders are organized for efficient delivery.
3. Complete vehicle safety checks, maintain road compliance, and adhere to health and safety standards.
4. Represent the Waitrose brand on the road with excellent customer service as your top priority.
5. Assist customers with their shopping and build rapport based on trust and service.
6. Support the shop team with general shopkeeping tasks when required.
Essential skills/experience
* Full valid B-Category UK manual driving licence with no more than 6 points.
* Excellent customer service skills.
* Good time management skills.
* Ability to handle physical tasks such as lifting crates and moving cages.
* Ability to work independently, self-motivated, and adaptable.
* IT literate.
Desirable skills/experience
* Previous driving experience, especially with chilled vehicles, is advantageous.
About The Partnership
We are the UK's largest employee-owned business, home to John Lewis and Waitrose. We are Partners, committed to building a happier world. We focus on retail excellence, innovation, and diversification, all while maintaining our values of price, quality, and service.
As Partners, we share ownership and responsibility for our success, working together with kindness and respect. We foster an inclusive environment where everyone can thrive and grow personally and collectively.
Additional Information
Some roles may require pre-employment checks, including DBS and financial probity checks, conducted by registered bodies. We encourage prompt application as vacancies may close early due to high interest.
We support flexible working arrangements, including flexible hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during your interview.
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