Senior Insights Analyst
Application Deadline: 30 November 2025
Department: Information Services
Employment Type: Permanent - Full Time
Location: Burford
Reporting To: Insights Manager
Compensation: GBP 36,000 - GBP 41,000 / year
Description
Contract: Permanent, 35 hours per week
Salary: GBP 36,000 - GBP 41,000 p/annum
Location: Hybrid - 2 days per week in Burford, OX18 4PF
Closing date: Sunday 30th November 2025
Interview dates: 1st interviews (via Teams) on Monday 8th December 2025
2nd interviews (at Burford) on Monday 15th December 2025
Are you looking for your next step in your Insights career and are interested in developing or building on your marketing selections skills? We're recruiting a Senior Insights Analyst
At Blue Cross, you'll have the opportunity to make a meaningful impact, helping to ensure we have a data-driven and supporter-centric approach to fundraising, communications and engagement and delivering insights that drive positive change for pets and the people who look after them. It's an exciting time to join us as we move from our legacy CRM to Microsoft Dynamics 365, which will allow us to maximise the value of our data and build more effective reporting.
More about the role
This key role within the Insights team has a focus on delivering marketing selections, implementing supporter journeys, and delivering insights on fundraising, communications and engagement performance. The Insights team sits within the Data & Insights Department - a team of 10 colleagues who are working towards our Data Strategy vision of our information being trusted, accessible and used to help pets and people thrive together.
You'll collaborate closely with the Insights Manager to deliver marketing selections and supporter journeys, as well as analysis and insights that deepen our understanding of our clients and supporters.
You will have the opportunity to problem solve and experiment to help us drive forward our data maturity, all whilst being a part of a friendly, welcoming and collaborative team. The Insights team provide the metrics, reports and analysis that underpin evidence-based decision making at Blue Cross, and ensure reporting adheres to all legislative and regulatory requirements and quality and integrity standards.
About you
This role would suit an experienced analyst who is keen to develop and maintain supporter journeys and marketing selections, or to learn these skills. If this is new to you, don't worry, we'll fully support you as you learn.
You will be confident, proactive and articulate in promoting data, insights and the benefits of evidence-based decision making. We will need you to use various analytical tools, skills and techniques to design and develop reports and dashboards to tell stories in a compelling way and confidently be able to analyse complex data from diverse sources.
You will need great presenting and communication skills to deliver insights to stakeholders both in person and virtually and the confidence to build strong stakeholder relationships throughout the organisation, so we are looking for someone positive and friendly with confidence to contribute.
We use Microsoft Power BI as our business intelligence tool, but you might have used other BI software such as Tableau or Qlik. Don't worry if you haven't used Power BI - you'll get lots of support.
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
* Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
* Programmes for physical and mental wellbeing support
* Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
* Health cash plan
* Unlimited access to an employee assistance programme
* Pension scheme with enhanced employer contribution
* Professional fees paid with Continuing Professional Development and personal development support.
* Life assurance
* 20% discount on Pet Plan pet insurance
* Enhanced family friendly policies
* Recognition scheme
* Annual volunteer days
* Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.