Job Summary
We are seeking a highly motivated Medical Administrator with a strong background in General Practice to join our friendly, supportive team. The role requires strong IT skills and working knowledge of EMIS WEB and IGPR.
Key Responsibilities
* Clinical coding of incoming correspondence, ensuring all onward actions are completed.
* Processing SARS requests within required time frame.
* Processing medical reports, DWP forms, and license requests.
* Referral processing and tracking.
* Managing workflow to support clinical and admin teams.
* Coding information into the practice clinical system.
* Typing and management of referrals to other services.
* Granting online access to patient records after review.
* Processing medical/insurance report requests.
* Reviewing patient records before releasing to third parties.
* Summarising patient notes.
* Audit practice clinical system.
* Ensuring security of data at all times.
* Other ad‑hoc duties as required.
Qualifications & Competencies
* Experience working in General Practice administration.
* Knowledge of EMIS WEB and IGPR.
* Sound knowledge of Windows and MS Office.
* Understanding of data security requirements.
* Good verbal and written communication skills.
* Problem‑solving skills.
* Flexible, team‑player with a "can‑do" attitude.
Integrity & Confidentiality
* Respect privacy and act appropriately to safeguard confidential information.
* Maintain strict confidentiality of patient, staff, and business information.
* Disclose information only to authorised persons per company policies.
Health & Safety
* Follow Health & Safety policy, manual and infection control procedures.
* Use personal security systems and report hazards immediately.
* Maintain clean working environment.
* Complete infection control training annually.
* Support safeguarding and welfare of children.
Equality & Diversity
* Recognise and support rights and diversity of patients and staff.
* Provide a welcoming, non‑judgemental environment.
Personal Development
* Participate in annual individual performance reviews.
* Maintain personal development records and demonstrate professional growth.
Quality & Communication
* Alert team to quality and risk issues.
* Reflect on performance and propose improvements.
* Communicate effectively with team, patients, and carers.
* Adapt communication methods as needed.
Implementation Contribution
* Apply practice policies, standards, and guidance.
* Discuss impact of policies with team.
Job Details
* Job title: Medical Administrator
* Contract: Permanent
* Working pattern: Part‑time
* Pay: £14.50 an hour
* Location: Higher Port View, Saltash, Cornwall, PL12 4BU
* Reference number: A0831‑25‑0001
* Date posted: 06 November 2025
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