About the role
Location: Thrapston, UK
Bigblue is looking for an experienced and results-driven Warehouse Specialist to manage our UK warehouse based in Thrapston.
This role is a key position within the Bigblue Fulfillment team, playing a central part in delivering a seamless and high-quality experience to our merchants. You will be at the heart of operations, ensuring performance, reliability, and continuous improvement across the warehouse.
Your Mission
Drive operational excellence
* Own and monitor key KPIs to deliver a world-class merchant experience
* Ensure full compliance with operational and safety guidelines
* Hold warehouse partners to high SLA standards and ensure consistent performance
* Provide regular performance reports and define action plans when needed
Improve processes & systems
* Identify operational gaps and uncover opportunities for improvement
* Recommend and implement new methods to optimize performance
* Contribute to the evolution of our Standard Operating Procedures by sharing best practices
* Support and monitor warehouse transformation projects (e.g. mechanization)
Be the on-site operations leader
* Act as the main escalation point for warehouse-related topics (internal & external)
* Build strong, trusted relationships with warehouse stakeholders
* Partner closely with Growth and Customer Success teams, bringing your operational expertise
* Track and analyze warehouse costs, and proactively suggest optimization initiatives
Requirements
* 1+ year of experience in supply chain, fulfilment, e-commerce or 3PL management
* Exceptional written and verbal communication skills in English
* Ability to travel on-site approximately 90% of the time
* Strong computer literacy skills - including usage of Google Sheets/Excel
* Outstanding analytical skills
* Doer mentality
* Problem-solver
Why Join Bigblue?
* High impact role: Be at the center of our growth journey and help shape the team that will power Bigblue’s future.
* Founders-led company with an innovative, caring culture.
* Fast-growing scale-up: Join a well-funded, early-stage company where your work will have immediate and visible results.
* International environment: Work across Paris, Madrid, London, and our European warehouse network.
* ClassPass membership for fitness & wellness.
* MacBook or any setup you need — your choice of equipment to do your best work.
* Health insurance coverage
We want to hear from you! Regardless of sex, gender identity, sexual orientation, race, color, religion, origin, disability, or age. At Bigblue, we create equal opportunities for all and make our culture as inclusive as possible. Because we believe that challenging assumptions and embracing diversity in experiences and backgrounds is what makes us stronger.
Because what we value first and foremost are curiosity and growth-driven minds. So regardless of who you are and how many "boxes" you tick on the job description if you have the energy and passion to help shape Bigblue’s entrepreneurial adventure, APPLY.
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