At Jewson, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home! Jewson are looking for a Customer Service Advisor - Distribution to join the team at their Newquay branch. What you’ll be doing: Greet customers in a friendly, professional manner and assist with product enquiries. Safely load/unload vehicles and assemble customer orders for collection or delivery. Operate forklifts (training will be provided) and handling equipment in line with safety procedures. Manage stock efficiently through ordering, replenishment, and participation in stock counts. Maintain a clean, safe, and organised yard environment. Work collaboratively with the branch team to achieve sales, margin, and service targets. Complete health & safety checks and mandatory training to company standards. Positively represent the company and contribute to our values of Decency, Passion, and Pride. Working hours are 44.5 hours per week Monday-Friday 7: 3 0-1700, and every other Saturday from 08:00-12:00 What We’re Looking For Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world. Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness. Pride - You take pride in your work and are dedicated to producing top-notch results. Why Choose Us? Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations. Supportive Environment - Join a culture that prioriti s es your growth, with the resources and support you need to excel. Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career. Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks ! Why STARK? At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. What's Next If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process. Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!