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Office manager / office administrator

Otley
Baufritz (UK) Limited
Office administrator
Posted: 2 March
Offer description

Office Manager / Office Administrator

Location: Cambridge, UK

Contract: Full-time

Baufritz is seeking a highly organised and proactive Office Manager / Office Administrator to support our growing UK branch in Cambridge.


The Role

* Act as the first point of contact for the office, handling incoming calls and emails professionally and ensuring excellent customer service at all times.
* Manage and qualify incoming sales enquiries and provide administrative support to the sales team.
* Serve as the primary contact for after-sales service enquiries in the UK, coordinating next steps including appointment scheduling and material deliveries.
* Oversee full office administration, including office supplies, postal services, shipping and general organisation.
* Coordinate facility management, warehouse administration and company fleet matters.
* Organise internal and external meetings, prepare agendas and minutes, and create professional presentations and documentation.
* Coordinate training courses and certifications, maintaining accurate administrative records of all training activities.
* Provide executive support to the Managing Director, including diary management, travel arrangements, meeting preparation and general day-to-day administrative assistance.


About You

* You have completed relevant commercial or business administration training and have proven experience in office management or a similar administrative role.
* You are highly organised, self-motivated and able to manage a varied workload independently.
* You communicate confidently and professionally with clients, colleagues and external partners.
* You demonstrate a structured and solution-focused approach to your work.
* You enjoy working with customers and building positive professional relationships.
* You have excellent written and spoken English.
* German language skills would be advantageous but are not essential.


What We Offer

* Comprehensive onboarding, including initial training at our headquarters in Erkheim, Germany.
* Ongoing professional development and training opportunities.
* The opportunity to join a forward-thinking company with a strong premium brand and high-quality product portfolio.
* A supportive and collaborative team environment.
* Flexible working arrangements, including the option for hybrid working.
* Flexible working hours.
* Company bonus scheme.
* Company events and team activities.
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