What You'll Be Doing
* Deliver structured onboarding for new HGV Drivers.
* Assess new drivers ability, safety standards, customer interaction, and delivery procedures.
* Provide clear feedback to Store and Regional Management.
* Act as the first point of contact for driver queries and operational support.
* Coach drivers to improve safety, efficiency, customer service, and bonus performance.
* Deliver ad-hoc training or refresher sessions (e.g., loading, route planning, customer service).
* Share best practice and encourage continuous improvement.
* Work closely with Regional and Transport teams to identify training needs.
* Provide relief HGV driving support across the region as required.
* Offer flexibility to support stores outside the home location when needed.
* Ensure full compliance with company policies and legal driving regulations.
* Maintain accurate records, both manual and digital.
* Support investigations into delivery issues or customer feedback where helpful.
* Promote strong security awareness, shrinkage control, and operational discipline.
* You must have an up-to-date Cat C Driving licence
* The working hours for this role are 45 per week
* As Driver Mentor for the North West you'd be supporting stores in Ardwick, Ashton, Baguley, Warrington and Liverpool.
Rewards & Benefits
At Selco Builders...