The Role
The Transport Planner is responsible for the day-to-day planning and coordination of a dedicated section of the fleet, ensuring agreed service levels are maintained while maximising vehicle utilisation and customer satisfaction.
Main Responsibilities
* Efficiently plan and route the fleet of vehicles to maximise productivity and profitability
* Communicate effectively with drivers, customers, and subcontractors
* Accurately process jobs using transport management software
* Prepare and provide quotations for customers
* Support drivers with job information and assist in resolving operational issues
* Ensure drivers comply with hours and working time regulations
* Ensure all vehicles comply with relevant legislation and company standards
* Optimise vehicle allocation and rotation to improve efficiency and productivity
* Schedule vehicles for inspections, servicing, and repairs as required
* Monitor service levels, vehicle utilisation, and customer satisfaction targets
Qualifications / Skills
* Previous experience in vehicle routing and fleet planning
* Strong customer service and communication skills
* Competent computer skills and familiarity with transport management systems
Personal Attributes
* Excellent attention to detail
* Strong organisational and prioritisation skills with the ability to meet deadlines
* Adaptable and resilient in a fast-paced environment
* Team-oriented with a collaborative approach
* Excellent verbal and written communication skills
All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
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