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Facilities Manager
Job ID
143899
Posted
05-Apr-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Engineering/Maintenance
Location(s)
Bristol - England - United Kingdom of Great Britain and Northern Ireland
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Facilities Manager
Job Responsibilities
* Managing local client and CBRE budgets and report any out-of-line situations
* Control and manage service charge accounts where appropriate, providing monthly report data to
* Account Manager
* Ensure Client satisfaction by being responsible for achieving client SLR and driving acceptable service
* delivery performance
* Strong lines of communication to user population on all BAU activity
* Ensuring compliance with legislative, Client and CBRE health, Safety and environmental requirements.
* Sharing of best practice
* Work with local/central/third party project manager(s) to ensure fully integrated FM/projects delivery
* Maintain a motivated team by management and personal development of all local based staff
* Organising monthly team meetings
* Performance Management
* Provision of strong upward and downward communications within the team
* Overall operational management within designated site area. Reception, Security & Specialist Sub
* Contractors
* Ability to drive and deliver 1st Class service excellence with innovative and compelling ideas
* Development and implementation of Customer Service strategy for location
* Developing partnering relationships with key client/s in the location
* Manage and motivate team in line with IIP accreditation and guidelines.
* Delivery of "One Team" methodology within location
* Establishment of in depth knowledge of client culture with particular focus on Real Estate and Site
* Organisation
* Close liaison with Central support team to promote a consistent professional image of CBRE image
* and brand
* Promote and sponsor a culture of continuous improvement and best practice.
* Support Completion of client monthly report
* Manage resources both human and technical to maximise quality of services delivered
* Develop and deliver weekly and monthly client reporting
* All other reasonable tasks
Person Skills
• Extensive organizational skills with a strong inquisitive mindset.
• Experience in working with engineers and 3rd party to plan works.
• Ability to follow basic work routines and standards in the application of work, a good problem soloving attitude.
• Excellent client relationship skills.
• People management skills and the ability to
• communicate at all levels
• PC Literate - Word, Excel, and Ideally with Lotus
• Hard FM exposure
Our Values
* RESPECT: We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration
* INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for
* SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities
* EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders
About CBRE Global Workplace Solutions:
As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.
CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."
Application Process:
Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.
Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.
No agencies please.
Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
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QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
High school diploma or general education degree (GED) required. Minimum of four years of related experience and/or training. Associates degree or Bachelors degree preferred with focus on business, technical or management areas. Prior supervisory experience preferred.
CERTIFICATES and/or LICENSES
Facility Management certification preferred. Driver's license may be required.
COMMUNICATION SKILLS
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.
FINANCIAL KNOWLEDGE
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
REASONING ABILITY
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and/or ABILITIES
Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet.
Ability to use work order system.
Working knowledge of architectural, electrical and mechanical systems. Working knowledge of leases, contracts and related documents.
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
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