Overview
Exciting career opportunity for a motivated head waiter. This is an extraordinary opportunity for a highly experienced head waiter (preferably with more than 15 years experience) to become a manager/stakeholder in our Greek restaurant in Cranbrook. The ideal candidate will possess a strong background in hospitality and restaurant operations, demonstrating exceptional guest service skills. As the Head Server, you will oversee the dining experience, ensuring that guests receive top-notch service, but you will also be the driving force for the restaurant itself. This role is hands-on and pivotal to transformation of the experience.
Duties
* Lead and coordinate the other members of the team to deliver outstanding guest experiences.
* Ensure all food safety and hygiene standards are adhered to during food preparation and service.
* Manage table assignments and monitor service flow to optimise guest satisfaction.
* Assist in training new staff on restaurant procedures, menu items, and customer service techniques.
* Handle guest inquiries and resolve any issues promptly and professionally.
* Promote menu items through effective upselling techniques to enhance dining experiences.
* Maintain a clean and organised dining area, ensuring that all equipment is in good working order.
* Collaborate with kitchen staff to ensure timely food preparation and delivery.
* work hand-in-hand with the kitchen team to make the very most of the operation, so that the reputation of the restaurant is enhanced.
* care for our customers in such a way that repeat business is developed.
* Implement promotional initiatives to secure repeat business.
Skills
* Strong hospitality skills with a passion for providing excellent guest services.
* Previous restaurant experience is essential, with a focus on serving roles.
* Knowledge of food safety regulations and practices is crucial.
* Basic math skills for handling bills and payments accurately.
* Experience in kitchen or culinary environments is advantageous.
* Exceptional time management abilities to handle busy service periods efficiently.
* Proficient in upselling techniques to maximise sales opportunities. If you are a motivated individual with a flair for hospitality and a commitment to excellence, we invite you to apply for this exciting opportunity as Head Server within our team
Job Types: Full-time, Permanent
Pay: £32,760.00-£37,440.00 per year
Benefits:
* Discounted or free food
* Employee stock purchase plan
* Profit sharing
Work Location: In person
Application deadline: 15/09/2025
Expected start date: 01/09/2025