A leading pensions advisory firm in Reading is seeking a Senior Technical & Quality Assurance Analyst to handle and analyze complaints, aid in audits, and ensure high standards across operational teams. The ideal candidate should have experience in Defined Benefit pension administration, advanced communication skills, and a desire to improve operational quality. This role involves supporting ongoing accreditation efforts and implementing best practices within the team, ensuring compliance and outstanding customer service. #J-18808-Ljbffr