DEPUTY DIRECTOR OF SERVICES
Salary: Competitive
Working Hours: Permanent, Full Time, 40 hours per week, Monday to Friday between 8:00am and 5:00pm
Location: Cheltenham, GL51 0EX
Excellent benefits package including 2.5% Golden Hello payment on commencement of employment and up to £2,000 annual retention bonus subject to eligibility criteria (pro-rata for part time employees), subject to achieving and maintaining clearance requirements.
G4S Facilities Management is looking for a Deputy Director of Services to provide senior operational leadership for a Facilities Management contract in Cheltenham. You will work closely with the Director of Services to drive strategic goals, ensure financial success, and lead our team in delivering exceptional service.
Key Responsibilities:
Financial Management: Oversee financial performance to achieve revenue, profit (EBITDA), and cash targets. You will review budgets, improve operational efficiency, and manage billing processes to ensure effective cash collection.
Operational Delivery: Support the Director of Services in executing business strategy and service improvement plans. You will work with the contract management team to build a culture of success, ensure high service standards, and report on performance against key KPIs.
People Management: Provide guidance and leadership to the contract team, ensuring all employees are engaged and adhere to our values. You will champion health and safety, manage corporate risks, and promote a culture of accountability and high performance.
Customer & Stakeholder Engagement: Develop strategic partnerships with key stakeholders, ensuring clear and consistent communication. You will work with operational leads to effectively deliver FM services and provide accurate management information.
Essential Skills & Experience:
Significant operational management experience in a similar-sized role, covering both hard and soft services.
Proven experience delivering complex services within PFI contracts.
Strong leadership skills with the ability to influence and build confidence with customers.
Highly motivated and results-oriented, with a focus on continuous improvement.
Excellent communication, team-building, and stakeholder management abilities.
You will be valued and supported, and provided with first class training and competitive benefits.
Benefits
While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;
2.5% Golden Hello payment
£2,000 annual retention bonus
25 days holiday plus bank holidays
Progression, training and development catered to you.
Refer A Friend incentives
Company pension scheme with employer contributions.
G4S Life Assurance Scheme.
Subsidised healthcare plan.
Charity work- Match-IT and Payroll Giving.
Confidential Counselling Services
24/7 support specialising in health and medical
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
Please be aware that due to the nature of the business security clearance to a high government level will be required.
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