Technology Delivery Analyst
Location:
Nottingham Head Office (on-site role)
Are you the person people turn to when their tech stops working
whether at work or at home? While
previous experience isnt essential, candidates with
1st Line Support (or similar)
exposure will be
well suited to this role .
What matters most is a
willingness to learn
and a
demonstrable, solution-focused mindset
someone who enjoys figuring things out and helping others along the way.
What youll be doing
Acting as the
first point of contact for IT support
in the office
Troubleshooting hardware, software and access issues
Setting up laptops, phones and other devices
Keeping asset records and support tickets up to date
Identifying recurring issues and suggesting improvements
Escalating more complex problems to the wider team or suppliers
What were looking for
Youll thrive in this role if you:
Have
1st Line Support (or similar)
experience
formal or informal
though this is not essential
Can show a
solution-focused mindset
and ability to problem-solve
Are
willing to learn
and take ownership of tasks
Are
friendly and approachable, with strong communication skills
Are familiar with
Microsoft 365
(Outlook, SharePoint, Teams etc.)
Whats in it for you?
A chance to grow your skills and progress within IT
Supportive colleagues and real ownership from day one
The opportunity to make a visible difference across the business
If you enjoy solving problems and helping people
and want to grow your IT career
wed love to hear from you.
Apply now and bring your support mindset to a team that values it.
INDLP
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