Job Description
Key responsibilities:
* Lead the team in driving network growth by effectively engaging new clinics and healthcare partners.
* Provide leadership, regular feedback, and development opportunities for team members.
* Supervise the conduct of clinical trials in accordance with ICH GCP, applicable regulations, and internal procedures.
* Foster a culture of transparency, accountability, and high performance.
* Drive process optimization and standardization across all operational levels.
* Assess feasibility of research protocols and select the most suitable studies for clinical sites.
* Oversee budget negotiations, research timelines, and operational deliverables across assigned regions.
* Manage and support Lead Coordinators by monitoring performance and ensuring alignment with quality standards.
* Promote the Milestone One brand, build and maintain strong relationships with medical institutions, sponsors and CROs.
* Co-develop operational procedures, templates, and guidelines for medical and site teams.
* Supervise and support audit and inspection readiness.
Qualifications
* Proven experience in clinical research operations management, preferably within CRO or Site Management Organizations (SMOs).
* Strong leadership background with experience in team management and multi-site operations.
* Comprehensive understanding of ICH GCP and operational aspects of clinical trials.
* Excellent problem-solving, planning, and organizational skills.
* Outstanding interpersonal and communication abilities.
* Strategic mindset with a passion for process improvement and innovation.
* Fluent English (additional languages are an advantage).
Additional Information
* A key leadership role in a rapidly growing, innovative Site Enabling Organization (SEO).
* Dynamic, international environment driven by collaboration and purpose.
* Opportunity to influence the development of large clinical research networks worldwide.
* Competitive remuneration and flexible form of employment (employment contract or B2B).
* Global working model built on flexibility, trust, and continuous growth.