Earn up to £47,000 OTE with a £40,000 base salary. 9% pension contribution and a range of benefits.
Locations include Gillingham, Sittingbourne, Canterbury, Ramsgate, Dover, Folkestone, Ashford, Maidstone, Hastings and Royal Tunbridge Wells.
What You’ll Be Doing
* Work 40 hours a week with a flexible shift pattern (7am–8pm, Monday–Sunday) and the opportunity for overtime.
* Provide roadside assistance, diagnosing and resolving vehicle issues such as fuel shortage, tyre repair/change, battery replacement and other light vehicle maintenance.
* Assist customers by maintaining a calm and professional demeanor, ensuring they can safely return to the road.
* Collaborate with dispatch and claim teams to improve the customer journey.
What You’ll Need
* 21 years or older for insurance purposes.
* Current Category B driving licence.
* NVQ Level 2 or equivalent light‑vehicle maintenance qualification.
* Experience in the motor repair industry.
* Experience of lone working (desirable).
* Empathy and a commitment to achieving the correct outcome.
* Ability to apply up‑to‑date vehicle repair techniques.
* Adherence to health & safety best practice.
* Self‑initiative and teamwork with dispatch.
Benefits
* 9% employer‑contributed pension.
* 50% discount on home, motor and pet insurance plus free Green Flag breakdown cover.
* Optional health and dental insurance.
* EV car scheme providing modern electric or plug‑in hybrid cars.
* Generous holidays and share‑scheme.
* Employee discounts and cashback.
Equal Opportunity Employer
Direct Line Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone can bring their authentic selves. If you need adjustments to the recruitment process, please let us know.
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