Job Title: Plumbing Operative
Department: Response Repairs and Voids
Pay Rate: £20.00 per hour
Role Overview We’re looking for a skilled Plumbing Operative to deliver a high-quality, “right first time” maintenance service. The role includes repairs, refurbishments, new installations, and replacements across occupied and void properties. You’ll carry out fault diagnosis, material ordering, and provide excellent customer service aligned with performance targets.
Key Responsibilities
Diagnose and carry out plumbing repairs in homes and garages
Install/repair bathrooms, toilets, showers, sinks, cold water tanks
Identify and fix leaks, including hidden leaks
Maintain or install hot/cold water systems, cylinders, and rainwater goods
Clear or repair drainage systems
Attend training, toolbox talks, and team meetings
Safely erect towers/ladders and work at height
Join the out-of-hours standby rota
Supervise apprentices or trainees as required
Follow health & safety and company policies
Requirements Qualifications
Minimum 1-year post-training plumbing experience or equivalent
Additional trade skills/qualifications (desirable)
Experience & Skills
Team player with ability to work independently
Experience in customer-facing roles and occupied properties
Good communication and time management
Strong problem-solving and adaptability
Working knowledge of Health & Safety
Full, clean UK driving licence
Personal Attributes
Calm under pressure, organised, and reliable
Customer-focused with a commitment to quality
Willing to work in confined spaces or at height
Flexible and keen to develop skills