Overview
Forel UK and Ireland Ltd is seeking a highly motivated and technically skilled Field Service Engineer to join our expanding team. This is an exciting opportunity for an individual with a strong engineering background to work with cutting-edge glass processing machinery across the UK, Ireland, and overseas.
Responsibilities
* Install, commission, and service Forel glass machinery at customer sites across the UK, Ireland, and overseas.
* Perform scheduled and emergency maintenance, diagnostics, and repairs of machinery to minimise customer downtime.
* Interpret and work from electrical wiring, pneumatic, and hydraulic diagrams.
* Troubleshoot and resolve faults on complex PLC and servo-controlled systems.
* Deliver professional customer support and ensure high levels of customer satisfaction.
* Provide technical assistance and training to customers and colleagues as required.
* Liaise with sister companies in Italy, Germany, and the USA to ensure service consistency and efficiency.
* Complete service documentation accurately and submit timely reports.
* Maintain company-provided equipment, vehicle, and tools in good working order.
* Represent the company in a professional manner at all times.
Key Requirements
* HNC/HND or equivalent in an engineering discipline (electrical, mechanical, or mechatronics preferred)
* Proven experience with multi-skilled engineering (electrical, mechanical, pneumatic, and hydraulic systems)
* Strong fault-finding and problem-solving abilities
* Familiarity with PLC and servo-controlled systems
* Excellent verbal and written communication skills, with a customer-focused approach
* Ability to read and interpret complex technical diagrams
* A proactive “can-do” attitude with a willingness to work independently or as part of a team
* Flexibility to travel regularly, including staying away from home and overseas trips
* Full UK clean driving license is essential
* Knowledge of the Italian language is advantageous but not essential
What We Offer
* Competitive salary (commensurate with experience)
* Company car for business and personal use
* Bupa healthcare plan
* 23 days annual leave, plus paid bank holidays
* Company pension scheme
* Company-provided mobile phone
* Full in-house and external training and development opportunities
* The chance to work with a globally respected brand and cutting-edge technology
About Forel UK and Ireland Ltd
Forel UK and Ireland Ltd is part of the globally recognised Forel Group, specialising in the manufacturing and servicing of high-end glass processing machinery. With locations in Italy, Germany, and the USA, we pride ourselves on innovation, quality, and customer service. As demand grows, we are expanding our UK-based team to maintain and support our growing client base.
How to Apply
If you're ready to join a forward-thinking engineering team and make a real impact in the glass processing industry, please submit your CV and a short cover letter outlining your suitability for the role to
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