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Job Details
* Position: Customer Service Advisor
* Location: Basildon, CM11 2UF
* Salary: Up to GBP 13,750 + Benefits
* Part-time (20 hours per week), with shifts at 09:00-13:00 or 11:00-15:00 (Monday to Friday)
* Employer: Randstad CPE Property Services
Role Overview
We are seeking a Customer Service Advisor to join our team in Basildon. Responsibilities include scheduling appointments, liaising with clients and subcontractors to meet Service Level Agreements, preparing materials for appointments, handling complex repairs, and managing customer service issues. This role offers an opportunity to develop skills within a dynamic environment.
What We Offer
* Salary up to GBP 13,750
* Benefits package
* Part-time hours
* Monday to Friday schedule
* Growth within a expanding team
* Skill development opportunities
Candidate Profile
* Proficient in Microsoft Office
* Strong organizational, administrative, and communication skills
* Experience in repairs, maintenance, or trades
Key Responsibilities
* Coordinate with clients, subcontractors, and supervisors to schedule appointments
* Ensure Service Level Agreements are met
* Collaborate with teams to ensure materials are ready for appointments
* Utilize MSi system for scheduling
* Manage complex repairs and customer interactions
Work Location
Based in Basildon, within a dynamic and growing company.
Application
Apply now to join us as our next Customer Service Advisor.
Additional Information
We promote diversity and equality. Applications from all backgrounds are welcome. Candidates must be eligible to work in the UK. We act as an Employment Agency or Business depending on the vacancy type.
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