Overview
Coach is a leading design house of modern luxury accessories and lifestyle collections. The brand is defined by a free-spirited, authentic, and innovative approach to design, with a global presence and a reputation for effortless New York style. Coach is part of the Tapestry portfolio, a global house of brands powered by optimism, innovation, and inclusivity.
Role
Senior Sales Associate
Responsibilities
* Contribute to achieving store goals in sales, productivity, and service by utilizing Coach selling skills and Coach Service training.
* Meet personal sales and productivity goals and deliver service that meets or exceeds expectations.
* Represent Coach to customers, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
* Maintain high energy on the sales floor and consistently achieve sales goals.
* Work with multiple customers simultaneously and anticipate and meet customers’ needs.
* Provide service to all customers according to the Coach Approach standards.
* Participate as a team member and encourage the team to meet and exceed performance standards; champion company initiatives and support management decisions.
* Demonstrate professional ethics.
Qualifications / Profile
* Previous management experience in a luxury retail service environment is preferable.
* High school diploma or equivalent; college degree preferred.
* Knowledge of fashion trends and competition in the marketplace.
* Knowledge of cash register systems and basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
* Effective communication with customers and team (oral and written); ability to maneuver the sales floor and meet moderate stockroom lifting and store climbing requirements.
* Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and holidays.
Employment Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales, Customer Service
* Industries: Retail Apparel and Fashion, Manufacturing, and Retail
Equal Opportunity
Coach is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications related to the position and are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally protected basis. Visit Coach at www.coach.com.
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