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E-commerce assistant

London
3Search
Assistant
Posted: 6 February
Offer description

Overview

Location: Liverpool Street, London | Full-time, 5 days per week

We are working with a well-established online retailer operating across fashion, home, lifestyle, and outdoor categories. With sales channels spanning Amazon, Mirakl platforms (Tesco, Debenhams, B&Q), and direct retail websites, the business provides a fast-paced, hands-on environment where you’ll gain a comprehensive view of e-commerce operations. This is an exciting opportunity to join a young, close-knit team and contribute directly to the growth and success of multiple brands.

The E-Commerce Assistant will support content management, listing optimisation, and operational tasks across marketplaces, ensuring products are accurately represented and efficiently processed. You will have the chance to develop practical skills across listings, shipments, and customer service while supporting a proactive workflow.


Role Highlights

* Create and optimise product listings across Amazon, Mirakl, and Shopify.
* Update product pages, images, manuals, and user guides to enhance customer experience.
* Monitor and manage FBA & AGL shipments, liaising with suppliers for timely stock delivery.
* Assist with customs clearance, order processing, returns, and occasional customer service queries.
* Contribute to streamlining operational workflows within a small, dynamic team.


You Will Need – Essential Skills

* Previous experience in e-commerce marketplace management (Amazon, Mirakl, Shopify).
* Exceptional attention to detail and strong organisational skills.
* Excellent written and verbal communication skills.
* Ability to manage variable workloads and prioritise effectively.
* Some customer service experience is preferred to support client interactions.


Why You’ll Love It – Benefits & Perks

* Up to £30,000 per year with standard pension contributions.
* 30 days paid annual leave including bank holidays.
* Opportunity to start immediately, supporting a growing team.
* Central London location near Liverpool Street station.
* Gain a 360-degree view of e-commerce operations across multiple brands.
* Work in a supportive team environment where organisation and initiative are valued.

Apply today to grow your career with a forward-thinking employer committed to equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone can make the best use of their skills, free from discrimination or harassment.

Due to a high number of applicants, we are only able to respond to successful candidates.


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