Key Roles and Responsibilities:
This is an exciting opportunity to lead the development, delivery, and implementation of a quality assurance and improvement programme across a housing directorate. The successful candidate will provide assurance that all statutory and regulatory housing requirements are met.
* Develop action plans and remediations where performance is deficient.
* Take enabling and direct actions to ensure a high-quality, safe, modern, and preventative housing service.
About the Ideal Candidate:
For this key role, we seek a professional with extensive knowledge of housing policies, procedures, formal reports, and presentations in a local authority setting.
* An expert in housing with significant experience in preparing and implementing policies and procedures.
* Excellent investigative and problem-solving skills.
* Ability to contribute to service and process design, continuous improvement, and performance management.
We require a skilled and experienced professional to enhance our team's performance and efficiency in delivering high-quality services to meet the needs of customers.