Job description
We have an exciting opportunity to join our Student Support and Foundation Learning Department as a Pastoral Support Officer (Care Experienced) on a permanent, full-time (35 hours per week) term-time only basis (over 38 weeks).
You will be required to travel; this role will be across 3 campuses (Wythenshawe, City Campus Manchester, and Openshaw).
As a Pastoral Support Officer, you will provide dedicated support to care-experienced young people, working under the Head of Inclusion Preventative Education and Cohesion, and guidance of the Designated Teachers. Your focus will be on removing barriers to learning faced by care-experienced students and promoting their educational development, enabling them to achieve positive outcomes.
You will respond swiftly to 'at risk' indicators by setting clear, targeted goals in collaboration with students and relevant agencies. You will work closely alongside internal college teams and external agencies to coordinate timely interventions and sustained support.
Who are TMC?
The Manchester College is the Largest Further Education College in the United Kingdom and has the largest provisions for 16-19yrs olds, adults, and higher education in Greater Manchester. We are part of the LTE group that consist of MOL, Total People, UCEN Manchester, Novus, and LTE Group Operations. We currently support more than 25% of Greater Manchester’s learning provision and are currently rated “Good” by Ofsted. The Manchester Colleges offering is bolstered by 18 Centres of Excellence across our campuses, ensuring we give our best and strive to achieve an unrivalled learning experience for our students. We have partnerships with over 1000 industry and employer partners nationally to ensure our students secure their place as the leaders of the future.
Proudly, The Manchester College is also 1 of only 57 organisations nationally recognised with the Princess Royal Training Award 2025, demonstrating our commitment to investing in our people and their development.
Benefits
1. 35 days paid annual leave plus 5 bank holidays (pro-rated for weeks worked per year).
2. 3 well-being days per year (pro-rated).
3. Significant pension contribution.
4. Retail discounts.
5. Employee Assistance Program.
6. Cycle to work scheme.
Role Responsibilities
Please see the attached role profile for an overview of general role responsibilities.
Skills, Qualifications and Experience
To be successful in this role, you will need to:
7. Level 2 qualification in English and Mathematics or equivalent.
8. Qualified to at least level 3 in Education, Social Care, Mentoring, Youth Work, Counselling or Advice Guidance.
9. Evidence of effective use of ICT systems and programs; including ProMonitor, EBS Reports.
10. Evidence of effective use of ICT systems and programs; including Microsoft Office.
11. Evidence of supporting learners in an educational setting, preferably FE / HE.
12. Evidence of working with 16+ students, including adults.
13. Evidence of experience in providing support for academic and personal, social and health development.
14. Experience of motivating and affective change. targeted and universal pastoral. interventions or attendance improvements.
15. Effective mentoring / coaching skills.
16. Effective time-management.
17. Prioritising workload and problem solving.
18. Ability to work to deadlines.
19. Flexibility of approach.
20. Working in a team.
21. Attending meetings and contributing to the development of working practices.
22. Evidence of continuous professional development.
23. Promotion of a positive culture.
24. Promote and develop enrichment and promotion of wider-college opportunities.
Safeguarding
The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.
Equal Opportunities Statement
At The Manchester College, we’re committed to providing an environment free from discrimination, bullying, harassment, or victimisation, where all members of our community are treated with respect and dignity. The Manchester College is committed to working in an inclusive way with all the communities where we are geographically located and to developing a workforce and student community that reflects Greater Manchester’s and the UK’s rich diversity and vibrancy.
The closing date for this job advert is 28/05/2026. However, sometimes the job advert may close early if we receive a good response!